MDRA D S L / A D S L 2 +   B R O A D B A N D
 
ENTANET Partner
E N T A N E T   P A R T N E R

Business Packages

Business packages are available in a choice of 5 monthly allowance options ranging from 15GB to 180GB. The monthly allowance is used between 08:00hrs and 20:00hrs Monday to Friday. During these times Business packages will benefit from traffic prioritisation in the event that Entanet's Anti-Loss Tool (ALT) is implemented to manage bandwidth availability during times of contention. Outside of the allowance times usage is uncharged but will again be regulated by the ALT. The ALT will operate to optimise bandwidth availability for the majority of users. For more information on how the ALT will be applied see the 'Traffic Management' section.

All Business packages will include either Elevated Best Efforts (EBE) where possible, or provide an increased upload speed of up to 832Kbps through the use of MAX Premium circuits. Elevated Best Efforts guarantees minimum throughput of 3Mbps over the BT network subject to line sync rate. Standard Best Efforts guarantees minimum throughput of 2Mbps. These minimum levels of service are guaranteed for 90% of the time over the busiest 3 hour period.

Additional bandwidth can be purchased in the form of pre-pay top-ups or on a per 1GB post-pay basis. The default method is by top-ups. For more information on bandwidth overusage payment options see the 'Overusage' section.

Pricing Per Month
ProductUnderlying ConnectionMonthly AllowanceEnd User (Inc VAT)End User (Ex VAT)
Business 15Rate adaptive ADSL or ADSL2+15GB£22.71£19.75
Business 45Rate adaptive ADSL or ADSL2+45GB£29.61£25.75
Business 90Rate adaptive ADSL or ADSL2+90GB£42.26£36.75
Business 135Rate adaptive ADSL or ADSL2+135GB£53.76£46.75
Business 180Rate adaptive ADSL or ADSL2+180GB£65.26£56.75
Business 15Fixed rate ADSL (512Kbps, 1Mbps or 2Mbps)15GB£25.01£21.75
Business 45Fixed rate ADSL (512Kbps, 1Mbps or 2Mbps)45GB£31.91£27.75
Business 90Fixed rate ADSL (512Kbps, 1Mbps or 2Mbps)90GB£44.56£38.75
Business 135Fixed rate ADSL (512Kbps, 1Mbps or 2Mbps)135GB£56.06£48.75
Business 180Fixed rate ADSL (512Kbps, 1Mbps or 2Mbps)180GB£67.56£58.75

Family Packages

Our Family packages provide monthly allowances ranging from 1GB to 120GB which are used between 08:00hrs and 00:00hrs Monday to Friday. Outside of these times usage is uncharged but will again be regulated by the ALT. Priority will be given to Family packages between 20:00hrs and 00:00hrs Monday to Friday in the event that Entanet's Anti-Loss Tool (ALT) is implemented to manage bandwidth availability during times of contention. This is because during this period of time Business packages are outside of their allowance hours while Family packages are within their allowance period. The ALT will operate to optimise bandwidth availability for the majority of users. For more information on how the ALT will be applied see the 'Traffic Management' section.

Additional bandwidth can be purchased in the form of pre-pay top-ups or on a per 1GB post-pay basis. For more information on overusage payment options see the 'Overusage' section.


Pricing Per Month
ProductUnderlying ConnectionMonthly AllowanceEU (Inc VAT)EU (Ex VAT)
Family 1Rate adaptive ADSL or ADSL2+1GB£13.95£12.13
Family 3Rate adaptive ADSL or ADSL2+3GB£15.95£13.87
Family 30Rate adaptive ADSL or ADSL2+30GB£18.95£16.48
Family 60Rate adaptive ADSL or ADSL2+60GB£28.95£25.17
Family 90Rate adaptive ADSL or ADSL2+90GB£38.95£33.87
Family120Rate adaptive ADSL or ADSL2+120GB£48.90£42.52
Family 1Fixed rate ADSL (512Kbps, 1Mbps or 2Mbps)1GB£15.95£13.87
Family 3Fixed rate ADSL (512Kbps, 1Mbps or 2Mbps)3GB£17.95£15.61
Family 30Fixed rate ADSL (512Kbps, 1Mbps or 2Mbps)30GB£20.95£18.22
Family 60Fixed rate ADSL (512Kbps, 1Mbps or 2Mbps)60GB£30.95£26.91
Family 90Fixed rate ADSL (512Kbps, 1Mbps or 2Mbps)90GB£40.95£35.61
Family120Fixed rate ADSL (512Kbps, 1Mbps or 2Mbps)120GB£50.90£44.26

Bandwidth Overusage

At the point of ordering your customers will be asked to choose their preferred method of payment for bandwidth overusage. The default option will be to purchase additional bandwidth in the form of pre-pay top-ups. The top-ups do not expire and are only lost if the customer ceases the connection or moves to an alternative provider, including a different Entanet Partner. Alternatively, your customers can choose to pay for overusage on a per 1GB post-pay basis. If this option is selected the customer will pay a set fee per additional 1GB used and will be required to set an upper limit to control their spending. As this limit is reached the customer will be notified by email.


Pricing Per Month
ProductUnderlying ConnectionEU (Inc VAT)EU (Ex VAT)
Top-up 1010GB£9.95£8.65
Top-up 2525GB£23.95£20.82
Top-up 5050GB£46.95£40.83
Top-up 7575GB£69.95£60.83
Top-up 100100GB£91.95£79.96
OverusagePer 1GB£1.25£1.09

Upon consumption of all remaining monthly allowance and any top-ups the service will be rate limited to 128Kbps with an additional 1GB provided. Upon consumption of the additional 1GB provided the customer's connection will be blocked until they purchase a top-up or their next billing period start date. Correspondingly, if a customer chooses to post-pay per 1GB and sets an upper credit limit; at the point at which this limit is met the connection will be blocked unless a pre-pay top-up is purchased or their next billing period start date. In both instances the customer will receive notification by email that they are approaching their limit.


Extras

Elevated Best Efforts (EBE) guarantees minimum throughput of 3Mbps over the BT network subject to line sync rate. Standard Best Efforts guarantees minimum throughput of 2Mbps. These minimum levels of service are guaranteed for 90% of the time over the busiest 3 hour period.

Where EBE is available (i.e. on WBC based connections) Business packages include it as standard. However Family package customers with WBC based connections are able to add EBE to their service for an additional monthly fee.

Enhanced Care provides a reduced, 20 hour, fix time in the event of a problem occurring, with Openreach engineers available 24/7. Customers must have 24/7 access to their premises to be able to take advantage of the 20hr fix time. Standard Care has a fix time of 40 hours. Enhanced Care is available to all customers regardless of their choice of package.


Pricing Per Month
ProductEU (Inc VAT)EU (Ex VAT)
Enhanced Care£14.38£12.50
Elevated Best Efforts£5.75£5.00

Other Charges

Details of additional charges are shown in the table below. Please note Entanet has reduced SFI charges.


Pricing
OptionEU (Inc VAT)EU (Ex VAT)
Activation£46.00£40.00
CeaseFreeFree
ModifyFreeFree
End User Regrade£5.75£5.00
ADSL Fasttrack£161.00£140.00
SDSL Fasttrack£195.50£170.00
SFI Charge£165.60£144.00

The End User Regrade charge applies to customers who wish to move from a Family package to a Business Package or vice versa. No charge applies if a customer wishes to move between allowance options e.g. Family 1 to a Family 3.

 

 

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